Shipping policy
SHIPPING INFORMATION
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We are experiencing a high volume of orders and our process time has increased to 1-4 business days.
You will get an email with shipping confirmation and a tracking number once your order is labeled, and you can expect to see tracking information updated within 1 business day from there.
Please reach out to our customercare@freesunshinecollection.com with any questions. Thank you!
| Method | Shipping Fee |
|
|
FREE STANDARD U.S. Shipping For Orders Over $100 |
Free! | 3 - 8 Business Days |
|
 STANDARD U.S. Shipping |
$8.95 |
|
|
PRIORITY U.S. Shipping |
$12.95 | 2-4 Business Days |
|
EXPRESS U.S. Shipping Orders Placed Before 12pm PT Ship Same Day |
$22.99 |
|
INTERNATIONAL
| Country / Region | Shipping Method |
|
Shipping Fee (USD) |
|
|
 CANADA For orders over $150   |
|
DHL eCommerce |
|
|
|
CANADA Â |
|
|
|
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|
CANADA |
Priority International Shipping (DDP) |
|
$27.95 | 2-3 Business Days |
|
MEXICO Â |
|
|
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EUROPE Countries include: Germany, France, Netherlands, Spain, and the United Kingdom. |
|
|
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EUROPE Countries include: Germany, France, Netherlands, Spain, and the United Kingdom. |
|
|
$37.95 |
|
|
EUROPE 2 Countries include: Norway, Ireland, Switzerland |
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|
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AUSTRALIAÂ (order value cannot exceed $700USD) NEW ZEALANDÂ (order value cannot exceed $240USD |
|
|
$19.95 |
|
|
 AUSTRALIA and NEW ZEALAND |
|
|
$57.95 |
|
|
UNITED ARAB EMIRATES |
|
|
$37.95 |
|
|
 SINGAPORE (order value cannot exceed $290USD) |
|
|
$19.95 |
|
|
SINGAPOREÂ |
|
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|
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For international orders, Delivered Duties Paid (DDP)Â will now be included in the final amount of your order upon checkout! This will provide our customer with 100% visibility to fully landed costs, faster delivery with no delays or unanticipated fees at delivery.
Free Sunshine is not in control of any country specific tariffs or duties imposed on your order by your respective government. If you used a promotional code on your order, you will be charged taxes + duties on the original price of the items.Â
We are unable to deliver to international Post Office (PO) box addresses. Our international courier can only accept deliveries to standard addresses.
PLEASE NOTE
ORDERS PLACED ON FRIDAYÂ will not be processed until Monday as our warehouse is closed on Saturday + Sundays.
PREORDER ITEMSÂ are not eligible for Priority or Express Shipping, as these items often ship separately at a future delivery date.
FREE SUNSHINEÂ IS NOT RESPONSIBLE FOR LOST OR STOLEN PACKAGESÂ // If your package arrives damaged, you must contact our Customer Care team within 24 hours of receiving your order.Â
INFORMATION ACCURACYÂ // Please confirm your address and all information before submitting your order at checkout.Â
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